Last Updated: September 17, 2026

At CADlinke.com, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you visit our website or purchase our products.

By using CADlink, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, create an account, place an order, contact us, or subscribe to communications, we may collect information such as:

• Full name
• Billing and shipping information, where applicable
• Email address
• Telephone number
• Account login information
• Order and purchase details
• Software license and activation information
• Messages and information you provide when contacting customer support
• Technical information related to your visit to our website

We only request information that is reasonably necessary to provide our services, process orders, provide customer support, and operate our website.

2. Payment Information

Payments made through CADlinke.com may be processed by third-party payment providers.

Depending on the payment method you choose, your payment information may be handled directly by the applicable payment processor. We do not intentionally store complete credit or debit card numbers on our website.

Payment providers may process your information according to their own privacy policies and terms.

3. How We Use Your Information

We may use collected information to:

• Process and manage your orders
• Deliver purchased software and license information
• Provide installation and activation assistance
• Respond to customer inquiries
• Provide customer support
• Manage customer accounts
• Send order confirmations and important service communications
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorized transactions
• Maintain website security
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our services without an appropriate legal basis or your consent where required.

4. Cookies and Similar Technologies

CADlinke.com may use cookies and similar technologies to help the website function correctly and provide a better browsing experience.

Cookies may be used for purposes such as:

• Maintaining shopping cart functionality
• Keeping users signed in
• Remembering website preferences
• Understanding website traffic and usage
• Improving website performance
• Supporting security and fraud prevention
• Measuring the effectiveness of marketing activities, where applicable

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

5. Order and Account Information

When you place an order, we retain information necessary to process and document the transaction.

This may include your name, email address, order details, payment status, and information related to the software license purchased.

We may retain transaction information for as long as reasonably necessary for customer support, accounting, legal, tax, fraud-prevention, and other legitimate business purposes.

6. Software License Information

When you purchase software from CADlinke.com, we may need to process information related to your software license, order, activation, or installation.

This information may be used to:

• Deliver your license information
• Assist with activation
• Provide technical support
• Verify purchase information
• Resolve installation or activation issues

We only request information that is necessary for these purposes.

7. Customer Support

If you contact us by email, telephone, or through our website, we may retain the information you provide so that we can respond to your request and maintain a record of the support interaction.

For faster assistance with an order, we may request information such as your order number, email address, software version, or relevant technical details.

8. Third-Party Services

We may use trusted third-party service providers to operate certain aspects of our website and business.

These services may include:

• Payment processing
• Website hosting
• Email delivery
• Website analytics
• Security and fraud prevention
• Customer communication
• Website performance and technical services

Third-party providers may process personal information according to their own privacy policies and applicable contractual or legal requirements.

We do not sell your personal information to third parties.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Request a copy of certain information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the appropriate data protection authority

To make a privacy-related request, contact us using the information provided below.

12. Children’s Privacy

CADlinke.com is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. International Data Transfers

Because we may use service providers located in different countries, personal information may be processed or stored outside the country where you live.

Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data protection laws.

14. Links to Other Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page together with the revised Last Updated date.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

CADlinke.com

Email: support@cadlinke.com
Phone: +1 613-247-0850
Address: 36 RUE DES GANTS, BORDEAUX, 33000, France

We will review privacy-related requests and respond within a reasonable period in accordance with applicable requirements.